Gaining wisdom from over a decade dedicated to enhancing and perfecting Lavazza’s barista training and specialty coffee program, David Cutler, Lavazza’s distinguished Head of Training and Brand Ambassador, imparts his key advice for elevating your café to new heights.
Here are 5 Tips for Café Success giving by David Cutler:
- Respect Every Cup of Coffee:
Treat all coffee with love and respect, regardless of its price or origin.
Create an immersive experience for customers to maximize your café’s potential.
- Play to Your Strengths:
Find your unique selling proposition (USP) and excel in your field.
Focus on doing a few things exceptionally well, gradually expanding if needed.
- Understand the Science of Taste, Smell, and Temperature:
Explore the interplay of taste, smell, and temperature in your coffee offerings.
Ensure optimal brewing temperatures for different coffee types and beverages.
- Organize Your Team for Success:
Develop a clear workflow and optimize café operations.
Assign roles and responsibilities, ensuring consistency and customer satisfaction.
- Quality Is Your Café’s Greatest Asset:
Acknowledge higher customer expectations and the importance of latte art.
Prioritize quality over speed to build a loyal customer base for long-term success.