British Airways Bans Crew from Drinking Coffee in Public Under New Rules
London, September 13, 2025 – Qahwa World – British Airways (BA) has introduced strict new appearance and conduct rules for its cabin crew, including a ban on drinking coffee or other beverages in public while in uniform. Under the updated policy, staff may only consume water outside designated areas, and even then, it must be done discreetly.
The rules apply to both flight attendants and pilots, effectively ending the common sight of crew members grabbing pre-flight coffees at London Heathrow. Drinks such as coffee, tea, or soda are now restricted to cafeterias or crew rest areas, with consumption in public passenger areas explicitly prohibited.
According to British Airways, the move is aimed at reinforcing a professional and consistent image. The guidelines also extend to grooming standards, prescribing acceptable shades of nail polish, lipstick, hairstyles, and eyewear.
The airline’s recently introduced uniform, designed by Savile Row tailor Ozwald Boateng, has already sparked debate. A sheer blouse included in the collection drew complaints from staff, leading the company to revise guidance on undergarments and promise fabric modifications after union pressure.
British Airways’ approach contrasts with industry trends, as many airlines have recently relaxed appearance standards, easing requirements around makeup, footwear, and other personal details.
The new regulations also address commuting practices. BA staff are barred from wearing uniforms while commuting on the airline’s flights, though crew from other airlines remain permitted to do so, prompting frustration among employees.
In addition, social media restrictions have been tightened. Cabin crew are now banned from taking photos, videos, or selfies in hotel rooms during layovers, with the airline warning of potential security risks. Earlier restrictions already prohibited staff from posting content taken on board, at check-in, or while moving through airports. Violations could result in disciplinary measures, including dismissal.
The comprehensive rules package highlights ongoing debates within the aviation industry over professional appearance, workplace culture, and the balance between corporate image and employee freedoms.
